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Retail Sales Associate

4 weeks ago

Chicago, Illinois, United States The UPS Store of Chicago Full time
Job Opportunity

THE UPS STORE, INC. is seeking a highly skilled Retail Sales Associate to become a valued member of our team in the Chicago area.

About the Role:

As a Retail Sales Associate, you will be responsible for delivering world-class customer service to our retail customers by receiving and processing packages for courier shipment, operating various business equipment, and providing expert advice on our services and products.

Key Responsibilities:

  • Customer Service: Deliver exceptional customer service to walk-in customers and telephone inquiries.
  • Inventory Management: Monitor inventory to ensure product availability and facilitate timely shipments.
  • Order Processing: Enter and process customer orders accurately and efficiently.
  • Equipment Operation: Operate business equipment, such as copiers, fax machines, and point-of-sale devices.
  • Product Knowledge: Develop in-depth knowledge of our services and products to provide expert advice to customers.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Previous Experience: Previous retail sales or customer service experience is highly desirable.
  • Communication Skills: Excellent verbal and written communication skills, including strong negotiation and conflict resolution skills.
  • Technical Skills: Proficiency in Microsoft Office and Adobe Suites, as well as basic computer skills.
  • Physical Demands: Ability to lift 40+ pounds and work in a fast-paced environment.

About Us:

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We are committed to providing a welcoming and inclusive work environment for all associates.