Rooftop Server Position

3 weeks ago

Chicago, Illinois, United States Montage International Full time
Live Your Passion. Add Your Magic.

At Montage International, we're doing something different, something exciting. It takes passionate people to bring our vision to life. We've built a culture that leads with the important notion we live by every day: do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Server Position Overview

The Server position will require you to interact one on one with guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

  • Consistently follow Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
  • Guide guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times.
  • Clean equipment, tools, and supplies, and maintain equipment in good working order while following all procedures and policies set forth by the company, division, department, and County health department.
  • Work as a team and effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and/or other Associates.
  • Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.

Qualifications

  • Two (2) years' experience as a server/cocktail in a similar restaurant environment.
  • Must possess a good attitude, attention to detail, and ability to work under pressure.
  • Excellent customer service skills and an in-depth knowledge of Spirits, Wine, and Food are required.
  • Ability to read and write in English proficiently, as well as having basic math skills and the ability to use a calculator.
  • Must be 21 years of age and must possess Tips and Food Handlers cards.

Physical Requirements

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment, as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

In the United States, we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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