Host - Guest Experience Specialist
1 week ago
We are seeking a charismatic Host to join our team at OLHSO Korean BBQ and Seafood House. As a Host, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
- Welcoming guests and checking-in their reservations
- Guiding guests to their assigned tables
- Acquiring software fluency with the TOCK reservation system
- Deploying effective communication skills to ensure guests feel seen and looked after
- Offering assistance with coats, bags, luggage, umbrellas, and other items
- Coordinating with the Maitre d to ensure seamless service
- Performing routine table and bathroom checks
- Ability to walk, stand, and bend for extended periods of time
- Available to work weekends, nights, and holidays as the business dictates
- Fluent in written and spoken English
- Clear and concise communication style
- Polished personal grooming standards
About OLHSO Korean BBQ and Seafood House:
OLHSO Korean BBQ and Seafood House is a South Korean-inspired restaurant located in San Mateo. We aim to provide a unique dining experience with our high-quality USDA Prime beef, delicious wine list, and Korean-inspired cocktails. Our team is committed to ensuring empathic hospitality and care to our guests.
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