Host - Guest Experience Specialist

1 week ago


San Mateo, California, United States OLHSO Korean BBQ and Seafood House Full time

We are seeking a charismatic Host to join our team at OLHSO Korean BBQ and Seafood House. As a Host, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Welcoming guests and checking-in their reservations
  • Guiding guests to their assigned tables
  • Acquiring software fluency with the TOCK reservation system
  • Deploying effective communication skills to ensure guests feel seen and looked after
  • Offering assistance with coats, bags, luggage, umbrellas, and other items
  • Coordinating with the Maitre d to ensure seamless service
  • Performing routine table and bathroom checks
  • Ability to walk, stand, and bend for extended periods of time
  • Available to work weekends, nights, and holidays as the business dictates
  • Fluent in written and spoken English
  • Clear and concise communication style
  • Polished personal grooming standards

About OLHSO Korean BBQ and Seafood House:

OLHSO Korean BBQ and Seafood House is a South Korean-inspired restaurant located in San Mateo. We aim to provide a unique dining experience with our high-quality USDA Prime beef, delicious wine list, and Korean-inspired cocktails. Our team is committed to ensuring empathic hospitality and care to our guests.



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