Patient Experience Representative

5 days ago


Batesville, Indiana, United States Forefront Dermatology Full time

Forefront Dermatology is looking for a reliable Patient Service Representative to join our team in Batesville, IN.

About the Job

This is a full-time position with an estimated annual salary of $52,000 - $72,000 based on experience and qualifications.

About the Role

The Patient Service Representative will be responsible for managing patient interactions, updating personal and insurance information, handling phone calls, medical records filing, and collecting co-pays and cash payments.

Essential Duties

  • Greet patients, verify appointments, and update insurance information.
  • Respond to patient inquiries and resolve issues.
  • Scanning documents into electronic health records.
  • Maintaining a clean and organized waiting area and reception counter.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • 1-2 years of recent medical office experience.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently.
  • Professionalism and a positive attitude.


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