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Retail Store Operations Manager

2 months ago

Carrollton, Kentucky, United States Valor Full time

About Valor

Valor is a leading retail company that operates a chain of convenience stores and gas stations. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

Job Title: Store Manager

We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our stores. The ideal candidate will be responsible for ensuring that the store runs smoothly, efficiently, and profitably.

Key Responsibilities:

  • Manage the day-to-day operations of the convenience store and gas station
  • Ensure that the store is clean, organized, and well-stocked
  • Manage inventory levels and order products as needed
  • Supervise and train employees to ensure that they provide excellent customer service
  • Create work schedules and assign tasks to employees
  • Monitor sales and expenses to ensure that the store is profitable
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Ensure that all employees follow company policies and procedures
  • Maintain a safe and secure working environment for employees and customers
  • Perform other duties as assigned by upper management

Requirements:

  • High school diploma or equivalent
  • Previous experience in retail management, preferably in a convenience store or gas station
  • Strong leadership and communication skills
  • Ability to manage and motivate a team of employees
  • Excellent customer service skills
  • Strong organizational and time management skills
  • Ability to work flexible hours, including nights and weekends
  • Basic computer skills, including proficiency in Microsoft Office
  • Must be able to lift to 50 pounds

About the Role

This is an exciting opportunity to join a dynamic and growing company. As a Store Manager, you will be responsible for leading a team of employees and ensuring that the store runs smoothly and efficiently. You will be working closely with the management team to achieve sales and profit targets, and will be responsible for implementing initiatives to improve customer satisfaction and loyalty.

What We Offer

Valor offers a competitive salary and benefits package, as well as opportunities for career advancement and professional development. We are committed to creating a positive and inclusive work environment, and offer a range of employee benefits and perks.