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Valet Parking Attendant Texas Medical Center
2 months ago
We are seeking a skilled Valet Parking Attendant to join our team at the Texas Medical Center. As a Valet Parking Attendant, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.
Key Responsibilities- Mobilize and coordinate the valet process, including retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets.
- Foster customer success and happiness by building rapport, addressing inquiries, and providing directions.
- Act as a courteous company brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
- Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars, inspect vehicles for damage, and report incidents.
- Pioneer financial operations by requesting and collecting fees and reconciling end-of-shift revenue.
- Meet and greet guests upon arrival, open doors, assist with unloading, and retrieve keys.
- Park guest cars in appropriate spaces, ensure safe operation, and inspect vehicles for preexisting damage.
- Quickly retrieve vehicles for waiting guests, assist with loading luggage, and provide excellent customer service.
- Direct traffic, position barricades, and arrange for towing service when necessary.
- Immediately report incidents or claims to Operations Manager or Shift Lead.
- Request and collect fees for service and assist with reconciling end-of-shift revenue.
- Communicate professionally with guests, clients, and teammates.
- At least 18 years of age
- Valid driver's license
- Ability to operate manual transmission vehicles
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Acceptable driving record and motor vehicle report (MVR)
- Ability to learn quickly and use sound decision making in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination
- Ability to move from valet stand to customer cars by walking or running for extended periods
- Previous valet experience preferred
- Comprehensive Medical, Dental, and Vision Plans
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)
