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Field Service Technician

2 months ago


West Palm Beach, Florida, United States Atlantic Healthcare Products Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Atlantic Healthcare Products. As a Field Service Technician, you will be responsible for delivering and providing professional service to customers with medical equipment, supplies, and products.

Key Responsibilities
  • Act as a company field representative, troubleshooting, servicing, evaluating equipment for repairs, and repairing certain equipment.
  • Pull equipment and supplies, load and deliver orders promptly to customer locations.
  • Troubleshoot technical issues and provide hands-on support.
  • Recommend product or service upgrades based on customer needs.
  • Familiarize customers with product functions and safety instructions.
  • Maintain a professional image at all times.
  • Adhere to established policies and procedures.
  • Pick up, clean, and function-test rental equipment.
  • Complete delivery and pick-up paperwork accurately.
  • Promote teamwork among co-workers by assisting fellow drivers as needed.
  • Work on-call rotating schedules on a pre-determined basis.
  • Perform warehouse or office tasks as required.
Requirements
  • A valid Florida State driver's license in good standing with no suspensions.
  • Computer and smartphone literacy.
  • A responsible and cooperative attitude, with sensitivity to patient conditions.
  • Mechanical/technical repair skills for mobility equipment.
  • The ability to pass a background check, drug test, and FBI fingerprinting.
  • The ability to lift and transport up to 75 lbs.
  • The ability to sit and drive a delivery vehicle for part of the day.
  • The ability to climb ladders and move inventory in a warehouse.
Compensation and Benefits

We offer competitive salaries and hours for our Field Service Technician role. Hourly Pay Range: $16.50-$20/hour, based on experience. Part-time and full-time positions are available. Our business hours are Monday to Friday, 9 am - 5 pm, sometimes extending to 7 pm, with Saturday, 10 am - 3 pm. Benefits for full-time employees include Health Insurance, 401k Matching, gym membership reimbursement, and up to $3,000 in Educational reimbursement.