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Systems Engineer

2 months ago

West Palm Beach, Florida, United States Atlas Technica Full time
About Atlas Technica

Atlas Technica is a rapidly growing organization that provides IT management, user support, and cybersecurity services to hedge funds and other investment firms. Our mission is to deliver exceptional service and support to our clients, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a Jr. Systems Engineer to provide technical support and services to our clients. This is a highly technical role that offers excellent career development opportunities for the right candidate. You will work closely with our Systems Engineers and Sr. Systems Engineers in a collaborative environment that fosters quick technical growth.

Responsibilities
  • Perform IT Support services to users onsite
  • Use a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adhere to strict change control procedures
Requirements
  • At least 1 year of IT experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills, responsibility, and follow-through
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Basic understanding of networking concepts
  • Periodic travel to customer office locations within the metropolitan area will be required
Desirable Qualities
  • Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
  • Experience working in an MSP environment
  • Support of Sophos or similar product for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Experience utilizing the ConnectWise suite of products
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
What We Offer

Atlas Technica is proud to offer a competitive salary, comprehensive benefits, and great perks to our global team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our team members.

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.