Dedicated Systems Engineer

10 hours ago


West Palm Beach, Florida, United States Atlas Technica Full time
Job Summary:

We are seeking a highly skilled Systems Engineer to join our team at Atlas Technica. As a dedicated onsite Systems Engineer, you will be responsible for providing excellent IT support services to our clients in West Palm Beach. This is a 100% dedicated onsite role, reporting to a client's office, where you will be an extension of the Atlas Support Team on-premises.

Responsibilities:

Perform IT Support services to users onsite
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
Adherence to strict change control procedures

Requirements:

2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
Strong verbal and written communication skills
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
Support of Sophos or similar products for endpoint threat management
Basic understanding of virtualization platforms such as VMware or Hyper-V
Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls

Desirable Qualities:

Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
Exposure to/ability to support workloads in Azure or AWS
Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
Experience with and ability to support Citrix XenApp or similar products
Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

What We Offer:

Competitive salary
Comprehensive benefits
Great perks
Professional and career development opportunities

Atlas Technica is an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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