Host - Guest Experience Specialist

3 weeks ago


Homewood, Illinois, United States Maple Tree Inn Full time
About Maple Tree Inn

Maple Tree Inn is a well-established restaurant in the south suburbs, serving delicious Creole and Cajun cuisine for 50 years.

Compensation

We offer an estimated annual salary of $40,000 to $60,000 depending on experience.

Job Description

The Host/Guest Experience Specialist will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities
  • Greet every guest and seat them at their assigned table with a smile.
  • Answer phone calls and take reservations in a professional manner.
  • Accept carryout orders and complete carryout transactions efficiently.
Requirements
  • Able to maintain a "guest first" mindset in all interactions.
  • Excellent communication and interpersonal skills to work effectively with colleagues and guests.
  • Multitasking and adaptability to thrive in a fast-paced environment.
  • Basic knowledge of restaurant operations to provide seamless support.
  • A positive and professional demeanor to uphold our high standards.
Benefits
  • An employee meal discount to enjoy our delicious food at a discounted rate.


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