Pet Nutrition Specialist

3 weeks ago

Olympia, Washington, United States Animology Full time
About the Role

We are seeking a highly skilled and passionate Pet Nutrition Specialist to join our team at Animology. As a key member of our sales team, you will play a vital role in providing exceptional customer service and expert advice on pet nutrition to our customers.

Key Responsibilities
  • Product Knowledge: Develop and maintain in-depth knowledge of our range of pet nutrition products, supplies, and grooming services to effectively assist customers in making informed decisions.
  • Customer Service Excellence: Provide outstanding customer service by greeting, assisting, and engaging customers in a friendly and approachable manner. Address customer inquiries, provide recommendations, and offer solutions that align with their pets' requirements.
  • Nutritional Expertise: Leverage your knowledge of pet nutrition to offer expert advice on dietary requirements, ingredients, and portion control for dogs and cats.
  • Product Recommendations: Assist customers in identifying the specific needs of their pets and recommending suitable products to fulfill those needs, fostering customer loyalty and trust.
  • Cashier Duties: Utilize your cashier experience to efficiently process transactions, handle payments, and maintain accurate records of sales.
  • Store Maintenance: Contribute to the cleanliness and organization of the store, including stocking shelves, arranging displays, and maintaining a visually appealing environment.
  • Grooming Support: Provide information about grooming services and assist customers in scheduling appointments for their pets.
Requirements
  • Minimum 1 year of experience in pet nutrition, demonstrating a strong understanding of the dietary needs of dogs and cats.
  • 1 year of cashier experience, highlighting proficiency in handling transactions and maintaining accurate records.
  • Exceptional customer service skills with the ability to engage and build rapport with diverse customers.
  • Strong communication skills, both verbal and written, for effective collaboration with team members and customer interactions.
  • Passion for pets and their well-being, coupled with a genuine interest in helping pet owners make informed decisions.
About Animology

Founded in 2006, Animology embodies the essence of passion, dedication, and familial warmth. Our space is an eclectic blend of vibrant energy, where laughter, music, and of course, animals, fill the atmosphere. Each day, we strive to provide a diverse array of products and services tailored to individual needs, ensuring optimal nutrition for every pet, irrespective of dietary needs or financial constraints.

We take pride in our rigorous quality control and relentless pursuit of perfection in every task. Whether it's recommending supplements for aging pets or offering guidance on managing mischievous cats, we endeavor to be a trusted resource for all pet-related inquiries.

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