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Customer Service Representative

2 months ago

MiltonFreewater, Oregon, United States State of Oregon Full time
Job Summary:

We are seeking a highly skilled and bilingual Customer Service Guide to join our team at the State of Oregon. As a key member of our Customer Service Team, you will be responsible for providing exceptional service to our clients, resolving conflicts and disputes, and working collaboratively with our staff to achieve our mission.

Key Responsibilities:
  • Provide excellent customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Work collaboratively with our staff to achieve our mission, providing support and guidance as needed.
  • Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their requirements.
  • Stay up-to-date with our programs and services, ensuring that clients receive accurate and timely information.
  • Participate in ongoing training and professional development to enhance your skills and knowledge.
Requirements:
  • Two years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Bilingual in English and Spanish, with the ability to communicate effectively in both languages.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful difference in the lives of our clients.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.