Customer Service Representative

5 days ago


Birch Run, Michigan, United States Columbia Sportswear Full time

Columbia Sportswear is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

">About Columbia Sportswear

We are a leading global designer, manufacturer, and marketer of outdoor apparel, footwear, and accessories. With over 430 retail stores worldwide, we offer a wide range of high-quality products that cater to various outdoor activities, including hiking, skiing, and camping.

">Job Responsibilities
  • Provide exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and ensuring a positive shopping experience.
  • Ensure the sales floor is visually appealing and well-organized, with merchandise displayed in an attractive and accessible manner.
  • Operate cash registers accurately and efficiently, handling customer transactions and managing cash and credit card payments.

The estimated salary for this role is $25-$30 per hour, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

">Requirements
  • High school diploma or equivalent required; some college education preferred.
  • Previous retail or customer service experience desirable.
  • Ability to work effectively in a fast-paced environment and provide excellent customer service skills.


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