Site Reliability Engineer

2 weeks ago

Charlotte, North Carolina, United States Regions Bank Full time
Job Description:

At Regions Bank, we are seeking a skilled Site Reliability Engineer to join our team. This role is responsible for ensuring the dependability of our firm's most critical system applications.

This position will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications' reliability, performance, and capacity.

Key Responsibilities:
  • Ensures a holistic view is taken of our system applications' overall health
  • Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
  • Collaborates with team members to improve the company's engineering tools, systems and procedures
  • Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
  • Tests installed software for malfunction detection
  • Identifies and resolves business systems issues
  • Measures effectiveness and efficiency of existing systems
  • Develops and implements strategies to improve systems
  • Monitors and tests system performance
  • Assists management with auditing team processes and procedures on a routine basis
  • Provides high-level training, guidance, and advice to junior engineers
  • Manages complex projects
  • Serves as a subject-matter expert
Requirements:
  • High School Diploma or GED and eleven (11) years of related experience
  • Or Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience
  • Skills and Competencies
  • Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
  • Ability to conduct system analysis to detect issues with performance
  • Ability to develop and implement technology solutions to resolve technical challenges
  • Ability to manage multiple projects simultaneously
  • Knowledge of software testing techniques, code optimization and software debugging
  • Strong communication, analytical and problem-solving skills
  • Strong executional capabilities
  • Thorough understanding of software structures, hardware, computing systems and how to integrate them
Desired Skills:
  • Cloud technologies: Prior experience supporting hybrid environments with one or more Cloud providers (AWS, Azure)
  • Observability: Prior experience implementing one or more Commercial Observability/APM solutions (Dynatrace, New Relic, Datadog, AppDynamics, Honeycomb)
  • Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
  • Implementing Site Reliability Engineering (SRE) principles SLO/SLI
  • Experience troubleshooting and resolving issues with critical business apps.
  • Solid knowledge of servers, infrastructure, load balancers, storage etc.
  • Operating Systems competency: solid understanding of Unix/Linux and windows
  • Technologies: Kubernetes, Containers, serverless
  • Languages/Programming: One or more of the following: Bash or ksh, Powershell, Java, Python, JavaScript, or any other common computer language competency
  • Configuration management and IaC: Prior experience writing and utilizing Ansible and Terraform
  • Cloud cert(s): AWS Solutions Architect Associate or AWS DevOps Associate
Benefits:
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

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