Financial Services Operations Assistant

2 weeks ago


Wilmington, North Carolina, United States First Citizens Bank Full time
Job Summary

We are seeking a highly organized and detail-oriented Financial Services Operations Assistant to join our team at First Citizens Bank. As a key member of our operations team, you will provide exceptional support to our financial planning associates and clients, ensuring efficient daily operations and high service standards.

Key Responsibilities
  • Operations Support: Address client inquiries, research and resolve issues, and communicate updates to the appropriate parties.
  • Account Servicing: Create, maintain, and update client accounts, utilizing department systems to input account information.
  • Documentation: File, complete, and maintain department forms, including client paperwork, and assist in processing compliance files.
  • Collaboration: Work closely with associates, management, clients, and business teams to fulfill daily requests and provide necessary information.
Requirements

High School Diploma or GED and 2 years of experience in Financial Services or Brokerage industry. Must have or obtain within 180 days all required licenses: Series 7, Series 63 & 65 or 66 as well as state-specific life, health, and long term care insurance licenses.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.



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