Director of Utilization Management

3 days ago


Los Angeles, California, United States Kaiser Permanente Full time
Job Summary

As a key member of our team, the Director of Utilization Management will be responsible for developing and managing programs that emphasize appropriate admissions, concurrent and retrospective review of care, and other integrated functions to promote a centralized, coordinated, interdisciplinary process in the continuum of care.

Key Responsibilities
  • Provide overall direction, design, development, implementation, and monitoring of utilization programs to meet the organization's utilization goals while maintaining customer satisfaction.
  • Act as a resource to the medical staff, administrative staff, and external regulatory agencies in all issues relating to utilization management.
  • Oversee outside medical services based on Health Plan benefit guidelines and medical necessity.
  • Analyze and report significant utilization trends, patterns, and impact to appropriate departmental and medical staff committees.
  • Direct the operations of outside referrals/transportation services.
  • Develop, monitor, and control departmental budgets.
  • Assure compliance with Federal, State, TJC, NCQA, and other regulatory agencies and internal standards and requirements.
  • Hire, coach, train, and discipline staff to ensure smooth operations in utilization management.
  • Facilitate educational training for medical staff on issues related to utilization management.
Requirements
  • Minimum three (3) years of experience in directing utilization management and discharge planning in an acute care setting.
  • BSN or bachelor's degree in a healthcare-related field such as management or health services administration.
  • Registered Nurse License (California).
  • Demonstrated knowledge of operations and healthcare management; TJC, Title XXII, Medicare, Medi-Cal, and other local, state, and federal regulations.
  • Knowledge of managed care operations.
  • Demonstrated interpersonal, negotiation, and leadership skills.
  • Effective oral and written communication skills.


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