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Public Sector Banking Sales Support Coordinator
2 months ago
The role involves providing essential Sales and Operational Assistance to the Government Banking Department, ensuring exceptional customer service for our valued clients.
Key Responsibilities:
- Assist Relationship Managers by preparing and reviewing Account Agreements and Forms, ensuring dual control for New Account Openings and Maintenance for Public Entity Clients.
- Monitor daily Certificate of Deposit reports to inform clients about maturities and competitive rates.
- Verify and maintain Departmental Reports, ensuring accurate submission and account details.
- Respond to customer inquiries regarding service requests, transaction approvals, and collateral information, while promoting additional banking products.
- Collaborate with various departments to address customer needs as per established procedures.
- Support Relationship Managers in the preparation of sales materials and follow up on departmental communications.
- Provide assistance to the Administrative Assistant and Operations Supervisor as required.
- Generate ad-hoc reports utilizing Excel, PowerPoint, and Word as necessary.
- Compile and present weekly and monthly management reports in partnership with the GB Operations Supervisor and Relationship Managers.
- Coordinate with internal teams to ensure timely and accurate proposal responses.
- Prepare and communicate departmental cash flow reports to clients.
- Adhere to all regulatory requirements, policies, and procedures, while undertaking additional responsibilities as needed.
Engage in other related functions and special projects as directed by management.
Qualifications:
- A Bachelor’s Degree or equivalent professional experience.
- 1 to 2 years of banking experience is preferred.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant banking systems.
- Excellent communication, customer service, and analytical skills.
- Ability to manage multiple tasks in a dynamic environment while meeting deadlines.
- Detail-oriented with a strong focus on accuracy.
Work Hours: 37.50 hours per week.
This position is classified as non-exempt and is eligible for overtime compensation as per applicable regulations.
Flushing Bank is an Equal Opportunity Employer, including Veterans and Disabled individuals.