Culture and Communications Specialist

1 week ago


MD United States HIAS Inc Full time
Job Title: Culture and Communications Manager

HIAS is seeking a Culture and Communications Manager to coordinate employee feedback mechanisms, the response to feedback received, and the communication of actions and steps taken. This role will also support internal communications tools and platforms such as newsletters, staff meetings, staff learning sessions, staff calendar, and our employee intranet system.

Key Responsibilities:
  • Coordinate the roll-out of staff feedback mechanisms, including information and feedback forums, staff question inboxes, and a global feedback platform.
  • Ensure survey feedback is collated and shared with staff and leadership.
  • Facilitate action planning as a result of staff feedback, ensuring that action points are taken forward by relevant owners and communicated out to staff.
  • Support internal communications tools and platforms, including newsletters, staff meetings, staff learning sessions, staff calendar, and our employee intranet system.
Requirements:
  • Solid work experience in internal communication or employee engagement teams in global organizations, or demonstrable transferable skills.
  • Proven ability and successful experience in creating and managing effective communications initiatives that cater to audience needs.
  • Exceptional organizational and project management skills.
  • Outstanding written, verbal, and visual communications skills, demonstrating clarity of thought, ability to influence, and skill in adopting appropriate tone.
  • Understanding of written style/voice, audience needs and interests.
  • Exceptional judgement.
  • Experience in creating talking points and written communication for other voices.
  • Ability to manage feedback coming from all sides, while seeing the full picture of the organization.
  • Discretion with sensitive information.
  • Track record of collaboration and positive, productive relationships with multiple internal partners.
  • Confidence in presentation and facilitation a plus.
  • Understanding of, or willingness to learn about Jewish holidays and events, and the intersection of Jewish values and humanitarian principles.
  • Experience with design software (Canva, Photoshop) extremely valuable.
  • Solid writing, editing, and proofreading skills.
  • Desire/openness to learn new software platforms as needed.
  • The successful candidate is likely to have 4-6 years of relevant experience.
  • Knowledge or proficiency in Spanish and/or French a plus.
  • Travel, to include travel to insecure operating environments, may be required.
About HIAS:

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply.

HIAS is committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward.



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