Community Compliance Specialist
2 weeks ago
- Manage Tax Credit, HAP, RAP and/or Section 8 based files.
- Manage the annual recertification process for on time file completion.
- Process all certification documents including 3rd party verifications and appropriate state and federal forms.
- Scan and upload file documents.CUSTOMER SERVICE
- Handle inbound and outbound phones calls and written correspondence related to compliance.
- Offer support and assist with one-on-one training with on-site staff.MONITORING & ASSESSMENT
- Complete final evaluation and analysis of completed application package and prepare file for approval.
- Communicate with Maintenance Supervisor and Community Manager to ensure all turnovers and inspections are completed on time, prior to move-in.
- Perform routine audits of all on-site programs files and assist in correcting problem areas with the Community Manager.COMPLIANCE
- Remain up-to-date on compliance procedures and training.
- Assure that all compliance requirements made by Monitoring Agencies are adhered to.
- Complete company required training by established deadline.
- Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.WHAT YOU WILL NEED ON DAY ONE:
- High school diploma or equivalent experience.
- Minimum of one year Tax Credit, Housing Assistant Programs (HAP), Rental Assistance Programs (RAP) and/or Section 8 compliance experience required.
- Strong knowledge of Yardi or other property management accounting software.
- Strong understanding of how TRACS integrates with Yardi, as needed on a HUD property.
- Knowledge of Microsoft Outlook, Word, Excel.
- Superior customer service skills including the ability to manage difficult customers and/or situations.
- Strong attention to detail, organizational, time-management, and problem-solving skills.
- Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
- Professional verbal and written communication skills.
- Able to reach deadlines independently.*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.#LI-NICOLEEstimated Rate of Pay:$26.66 - $34.66This position is non-exempt; the range above reflects hourly rates.The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
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