Administrative Specialist

4 days ago


Baytown, Texas, United States City of Baytown Full time
Job Summary

We are seeking an Administrative Specialist to join our Animal Control Division. The successful candidate will provide administrative support to the team, ensuring the smooth operation of our animal services. This role involves managing records, coordinating animal care programs, and assisting with public inquiries.

Key Responsibilities
  • Manage animal release documentation and assist customers with adoption applications
  • Data entry of adoptions, redemptions, rescues, and process payments
  • Assist walk-in customers with information, applications, or filing complaints
  • Answer and route incoming calls, take messages, and retrieve messages from the answering machine
  • Monitor transmissions and communications for Animal Control and respond to two-way radio
  • Send letters, make copies, and data entry of inspections, complaints, and investigation information
  • Maintain filing systems and create contractor work orders
  • Prepare and balance daily deposits, reviewing receipts for errors and resolving overages or shortages
Requirements
  • High School Diploma or equivalent (GED)
  • Two years of customer service or general office experience
  • Ability to multitask, establish priorities, work independently, and maintain organization
  • Knowledge of business machine operations, personal computers, and related software
  • Ability to handle sensitive and confidential situations with internal and external customers
Benefits

The City of Baytown offers a comprehensive benefits package, including medical, dental, vision, and retirement plans, as well as paid sick leave, vacation, and holiday time.



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