Customer Service Director

5 days ago


Kissimmee, Florida, United States Altitude Trampoline Park Full time
Customer Service Manager at Altitude Trampoline Park

We are seeking a skilled Customer Service Manager to join our leadership team at Altitude Trampoline Park in Kissimmee, FL. The ideal candidate will possess excellent communication skills, computer experience, and supervisory expertise.

About the Role

This is a management position that requires a High School Diploma or equivalent, with two years of customer relations experience. A college degree is preferred. The successful candidate will assist the General Manager in staff management, including recruiting, scheduling, orienting, and training employees.

Main Responsibilities
  • Assist the General Manager in managing the Customer Service Team, focusing on delivering exceptional customer service experiences.
  • Identify and implement process improvements within the Customer Service department and other departments when necessary.
  • Develop and deliver training programs for the Customer Service Team based on their needs.
  • Ensure the Customer Service team adheres to company policies and guidelines.
  • Create a unified Customer Service team through effective communication, team building, motivation, and recognition.
  • Handle complex customer issues and escalated customer calls.
Additional Requirements

The successful candidate will provide additional services as required by the General Manager. This role reports directly to the General Manager and Assistant General Manager, who will provide general assignments, limitations, and priorities.

Requirements:
  • A minimum of 1-2 years of management experience
  • Excellent organizational skills with the ability to prioritize workload and multitask in a fast-paced environment
  • Ability to handle multiple assignments on a timely basis with a high degree of accuracy
Salary and Benefits

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. We also offer competitive benefits, including health insurance, paid time off, and opportunities for professional growth and development.


  • Medical Director

    3 weeks ago


    Kissimmee, Florida, United States CoreMedical Group Full time

    Leadership Opportunity in Women's ServicesWe are seeking an experienced Medical Director to lead our Women's Services team. As a key member of our leadership team, you will be responsible for overseeing the management of women's health services and ensuring high-quality patient care.About CoreMedical GroupCoreMedical Group is a nationally recognized leader...


  • Kissimmee, Florida, United States Petco Full time

    About PetcoPetco is a category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and its partners. With a presence in over 1,500 locations across the country, Petco offers a wide range of services and products to support the health and well-being of pets.Job DescriptionWe are seeking a skilled Vetcare Medical...


  • Kissimmee, Florida, United States Gencare Resources Full time

    About Us">Gencare Resources is a premier home healthcare organization in Florida, committed to providing first-class home healthcare solutions to individuals of all ages and diverse needs.We pride ourselves on offering personalized care to families seeking customized, home healthcare solutions for their loved ones. Our highly trained team of Health...


  • Kissimmee, Florida, United States AdventHealth Full time

    **Job Opportunity:**We're looking for a skilled Medical Director for Cardiac Services to lead our Cardiology team at AdventHealth Kissimmee. As a respected expert in the field, you will oversee the development and implementation of cardiac services, ensuring that we provide the highest level of patient care and satisfaction.**Key Responsibilities and...


  • Kissimmee, Florida, United States Walmart Full time

    **Job Description:** Customer Service AssociateAt Walmart, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Customer Service Associate, you will be responsible for:Answering customer questions and resolving issues in a timely and professional mannerProviding product information and...


  • Kissimmee, Florida, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customers receive accurate and efficient service. This role requires walking up to 5 miles each day while fulfilling online customer orders.About the Role: As a Sales Associate, you will review customer orders, locate and select...


  • Kissimmee, Florida, United States EZCORP Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EZCORP. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide top-notch...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express is a leading convenience store chain with locations across the country. As a Customer Service Representative at Kangaroo Express, you will be responsible for providing exceptional customer service to our customers.Job Responsibilities:Greet and assist customers in a friendly and professional mannerOperate the cash register and process...


  • Kissimmee, Florida, United States Jose Cerda - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance and Financial Sales Professional. As an Agent Team Member, you will play a key role in marketing State Farm insurance and financial service products to customers.Key Responsibilities:Establish strong relationships with customers and provide...


  • Kissimmee, Florida, United States 7-Eleven Full time

    **Job Summary:**We are currently looking for a Customer Service Representative to join our 7-Eleven team at 4400 Pleasant Hill Rd. This is a fantastic opportunity for someone who enjoys working with people and wants to build a career in retail.**Responsibilities:As a Customer Service Representative, your primary responsibilities will include:Providing...


  • Kissimmee, Florida, United States Circle K Full time

    Company Overview">Circle K is a leading retail chain that offers a wide range of products and services. As a Customer Service Representative, you will be the face of our company, providing excellent customer service and ensuring a positive experience for our customers.Salary">The estimated annual salary for this position is $35,000 - $45,000, depending on...


  • Kissimmee, Florida, United States Lids Full time

    Lids is looking for a Customer Service Representative to join our team at The Loop. As a key member of our sales floor, you will be responsible for providing exceptional customer service and contributing to the overall success of the store.About the Role:This is a fantastic opportunity to work with a high-performing team and contribute to the success of our...


  • Kissimmee, Florida, United States Naples Soap Company Full time

    Cashier Job DescriptionWe are seeking a Customer Service Representative to join our team at Naples Soap Company.About the Role:The ideal candidate will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organized store environment.This is a part-time position with flexible scheduling,...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express Retail Customer Service Position OverviewThe role of a retail customer service representative at Kangaroo Express involves interacting with customers, operating the cash register, and maintaining store appearance. Key responsibilities include:• Ensuring a clean and organized store environmentResponsibilities:• Providing excellent...


  • Kissimmee, Florida, United States Kangaroo Express Full time

    Kangaroo Express - a leading convenience store chain - is seeking a highly motivated Customer Service Representative to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Job SummaryWe are looking for a friendly...


  • Kissimmee, Florida, United States EZCORP Full time

    Compensation: The estimated salary for this role is $13-$14 per hour, based on experience. As a member of our customer service team, you will have the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical...


  • Kissimmee, Florida, United States Walmart Full time

    Job Title: Customer Service RepresentativeDescription:This role is focused on delivering exceptional customer service and ensuring a positive shopping experience for customers. You will be responsible for processing returns, refunds, and financial transactions while maintaining a high level of professionalism and courtesy.Responsibilities:Provide top-notch...


  • Kissimmee, Florida, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Customer Service Representative to join our team in this dynamic role.About the Role:We are looking for an individual who is passionate about delivering first-class customer service and has excellent communication and...


  • Kissimmee, Florida, United States Sally Beauty Full time

    Sally Beauty - We are seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products.Job DescriptionAs a Sales Associate at Sally Beauty, your primary responsibilities will include:Building relationships with customers and inspiring...


  • Kissimmee, Florida, United States DDS DISCOUNTS Full time

    At DDS Discounts, we are looking for a talented Customer Service Representative to join our team. As a key member of our sales floor staff, you will be responsible for creating a safe and secure shopping environment for all customers. This includes maintaining a high level of awareness on the sales floor and practicing safe behaviors in everything you do.The...