Customer Service Coordinator

3 days ago


Hialeah, Florida, United States The Ward Law Group, PL Full time
Job Title

Community Front Desk Receptionist

Job Summary

We are seeking a highly motivated and organized individual to fill the position of Community Front Desk Receptionist. The successful candidate will be responsible for managing the front desk operations, providing exceptional customer service, and maintaining a clean and organized reception area.

  • Answer and direct incoming calls using a multi-line phone system
  • Log calls and documents into our online document management system
  • Receive deliveries and coordinate with staff for pick-up of packages
  • Maintain a clean and organized reception area and conference rooms
Requirements

• Salary: $50,000 - $60,000 per year, depending on experience

• Excellent communication skills in English and Spanish

• Proficiency in Microsoft Office Suite

• Basic bookkeeping skills

• Familiarity with office equipment operation and troubleshooting

• Associate's degree in Business Administration or related field preferred

Benefits

We offer a comprehensive benefits package, including pretax healthcare and dependent care saving accounts, paid time off and holidays, confidential counseling services, mental health support, and financial guidance. All employee information will be kept confidential according to EEO guidelines.



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