Current jobs related to Customer Engagement Specialist for Pet Wellness - Lake Zurich, Illinois - Scenthound Lake Zurich, IL

  • Pet Care Specialist

    1 month ago


    Lake Zurich, Illinois, United States Petco Full time

    Job Title: Pet Care SpecialistAt Petco, we're passionate about improving the lives of pets, pet parents, and our planet. As a Pet Care Specialist, you'll play a vital role in delivering exceptional customer experiences and promoting a culture of teamwork, inclusion, and collaboration.Key Responsibilities:Provide personalized service to guests, utilizing your...

  • Pet Care Specialist

    1 week ago


    Lake in the Hills, Illinois, United States Pet Supplies Plus Full time

    Unlock Your Passion for PetsAt Pet Supplies Plus, we're dedicated to providing a fun and supportive work environment where you can grow and thrive. As a Pet Care Specialist, you'll have the opportunity to make a real difference in the lives of our furry friends and their owners.Key Responsibilities:Provide exceptional customer service and build strong...


  • Lake Zurich, Illinois, United States Petco Full time

    Petco Job DescriptionKey Responsibilities:Provide exceptional customer service to all guests.Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services.Maintain familiarity with current store promotions and special services.Engage with customers regarding new product and services features and benefits.About...

  • Pet Care Specialist

    2 weeks ago


    Crystal Lake, Illinois, United States PetSmart Full time

    Pet Care Associate Job DescriptionWe are seeking a dedicated and compassionate Pet Care Associate to join our team at PetSmart, Inc. As a key member of our Pets Hotel team, you will play a vital role in ensuring the comfort and well-being of our furry guests.Key Responsibilities:Greet pets and create a welcoming atmosphere in the Pets HotelAdvise pet parents...


  • Lake Zurich, Illinois, United States Nick Lowry - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Specialist. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our products and services to meet their...

  • Pet Care Specialist

    1 week ago


    Crystal Lake, Illinois, United States PetSmart Full time

    Pet Care and Customer Service RepresentativeAs a Pet Care and Customer Service Representative at PetSmart, you will be responsible for providing exceptional customer service and ensuring the well-being of our furry friends.Key Responsibilities:Greet pets and create a welcoming atmosphere in the Pets HotelAdvise pet parents on our services and...

  • Pet Care Specialist

    4 weeks ago


    Crystal Lake, Illinois, United States PetSmart Full time

    About Our Pet Training ProgramPetSmart is a community of pet lovers who work together to provide exceptional care and training for pets. As a Pet Trainer, you'll play a key role in our team, teaching engaging classes to pet parents and helping pets reach their full potential.Key ResponsibilitiesLead classes for various dog breeds, sizes, and ages,...

  • Pet Care Specialist

    2 weeks ago


    Crystal Lake, Illinois, United States PetSmart Full time

    Pet Trainer Job DescriptionAs a Pet Trainer at PetSmart, you will be responsible for leading engaging classes for pet parents and their pets. You will work with a variety of dog breeds, sizes, and ages, and will be expected to create a safe and comfortable environment for all participants.About the Role:This is a unique opportunity to work with a team of...


  • Crystal Lake, Illinois, United States DoodyCalls Chicagoland Full time

    Job OverviewWe are seeking a skilled and reliable Pet Waste Removal Specialist to join our team at DoodyCalls Chicagoland. As a key member of our pooper scooper team, you will be responsible for visiting customers' properties, removing waste, and ensuring the area is left safe and sanitized.Key Responsibilities:Pick up waste at designated locations and in...


  • Lake Zurich, Illinois, United States Life Time Fitness Full time

    POSITION SUMMARY:As a Chiropractic Care Specialist at Life Time Fitness, you will engage with a diverse range of individuals, from seasoned members to enthusiastic guests. Your role will involve screening patients for physical risk factors, addressing musculoskeletal concerns, and promoting preventative measures to optimize health and well-being. Our...


  • Crystal Lake, Illinois, United States McHenry County College Full time

    Benefits and Wellness SpecialistThe Benefits and Wellness Specialist will work under the general direction of the Assistant Vice President of Human Resources to ensure that McHenry County College is communicating about and managing a competitive, flexible, and financially sound benefits and wellness offering for our employees.The Benefits and Wellness...


  • Lake Zurich, Illinois, United States Scenthound Full time

    About the PositionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Associate at Scenthound. As a key member of our sales team, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers.Key ResponsibilitiesManage leads...


  • Lake Zurich, Illinois, United States Truenorth Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Truenorth, we are committed to delivering exceptional guest experiences through our team members. As a Customer Service Representative, you will play a vital role in ensuring our stores meet the highest standards of quality, cleanliness, and customer satisfaction.Your key responsibilities...


  • Wonder Lake, Illinois, United States Banfield Pet Hospital Full time

    Unlock Your Potential as a Veterinary Medicine SpecialistAt Banfield Pet Hospital, we're committed to providing exceptional care for our patients and their families. As a Veterinary Medicine Specialist, you'll play a vital role in delivering high-quality medical services and promoting a culture of excellence within our team.Key Responsibilities:Provide...


  • Lake Zurich, Illinois, United States Truenorth Full time

    {"h1": "Customer Service Representative", "p": "At Truenorth, we are committed to delivering a Fast, Friendly, Clean experience to our guests. As a Customer Service Representative, you will be the face of our company, providing exceptional service and ensuring our guests feel valued and appreciated.Your responsibilities will include:* Greeting guests with a...


  • Lake Zurich, Illinois, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, resolving customer concerns, and maintaining a positive shopping experience.ResponsibilitiesProvide excellent customer...


  • Lake Zurich, Illinois, United States RNnetwork Full time

    Job Title: Travel Nurse RN Home Health SpecialistRNnetwork is seeking a skilled Travel Nurse RN Home Health Specialist for a challenging travel nursing opportunity in a dynamic healthcare setting.Job SummaryThis travel nursing position offers a unique opportunity to provide high-quality patient care in a home health setting. As a Travel Nurse RN Home Health...


  • Lake Zurich, Illinois, United States Alden Long Grove Rehabilitation and Health Care Center Full time

    Position Overview:At Alden Long Grove Rehabilitation and Health Care Center, we are seeking dedicated individuals to join our team as Certified Nursing Support Specialists. This role is essential in delivering compassionate and quality care to our residents, ensuring their comfort and well-being in accordance with established healthcare standards.Key...


  • Lake Zurich, Illinois, United States YMCA of Metropolitan Chicago Full time

    Job SummaryWe are seeking a reliable and safety-conscious Transportation Specialist to transport children and adults for various programs and trips for the YMCA of Metropolitan Chicago.Key ResponsibilitiesTransport children and adults to and from program activities and sitesConduct daily safety inspections of buses and vansReport any conditions on buses or...


  • Lake Zurich, Illinois, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...

Customer Engagement Specialist for Pet Wellness

2 months ago


Lake Zurich, Illinois, United States Scenthound Lake Zurich, IL Full time
Position:
Customer Engagement Specialist

Salary:
$15.00 to $16.00 per hour plus an average of $ per hour in tips = $19 to $21 per hour

Position Type:
Full-time (hours per week)

About Us:
Scenthound is redefining the pet grooming industry.

We focus on the overall health and wellness of dogs, offering more than just grooming services. Our innovative membership model ensures that dogs receive regular maintenance and consistent care.

At Scenthound, we foster a collaborative and culture-driven environment that prioritizes the safety of both dogs and employees.

Role Overview:


As a Customer Engagement Specialist at Scenthound, you will be pivotal in enhancing sales, boosting average transaction values, and suggesting additional products or services to our clientele.

This role demands outstanding customer service abilities, sales proficiency, and a genuine enthusiasm for promoting dog wellness.

Ideal Candidate:
We seek a dynamic Sales Associate who excels at building relationships with customers. The ideal candidate will possess an engaging personality that fosters connections. A successful applicant will be an independent thinker, adaptable, detail-oriented, and a compassionate dog enthusiast.

Key Responsibilities:
1. Manage leads through our CRM and coordinate appointments.
2. Drive membership sales both in-store and via phone by educating customers on health and wellness.
3. Assess customer needs and recommend suitable products or additional services during each visit.
4. Support a knowledgeable team that prioritizes dog wellness and safety.
5. Collaborate with management to ensure effective scheduling and adherence to performance metrics.
6. Provide guidance and mentorship to fellow team members.
7. Maintain quality standards through active participation and training.
8. Communicate effectively with customers and upper management.
9. Address customer concerns and ensure satisfaction.
10. Uphold the safety of dogs and team members at all times.
11. Follow Scenthound's sanitary and cleaning protocols.

Required Skills and Qualifications:
1. Strong sales and customer service experience, ideally in a membership-driven environment.
2. Effective communication skills with both team members and customers.
3. Leadership and coaching abilities to foster team development.
4. Attention to detail and strong problem-solving skills.
5. Proficiency in technology and computer systems.
6. Commitment to delivering high-quality service.

Benefits:
1. Competitive hourly base pay, plus participation in the tip pool.
2. Opportunity to earn monthly performance-based bonuses.
3. Potential for career advancement within the organization.
4. Closed Sundays (with rare exceptions).
5. Full-time employees are eligible for medical, dental, and vision insurance.
6. Merit-based pay increases.
7. Paid Time Off (PTO) for both full-time and part-time employees.
8. No late evening shifts.

#J-18808-Ljbffr