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Field Service Engineer

2 months ago

San Diego, California, United States Emerson Full time
About Emerson:
At Emerson, we empower clients in vital sectors to address contemporary challenges. Become part of a team that fosters innovation aimed at creating a healthier, safer, smarter, and more sustainable world. Our Power & Water Solutions division is dedicated to enhancing existing power plant systems through leading-edge automation controls and instrumentation, promoting sustainability and resilience within the North American power grid.

Your Role:
If you are a Field Engineer seeking professional growth, we offer an exciting opportunity. Based out of our operational hub, you will provide expert support for PLCs and/or DCS systems. Collaborating with a team of customer support engineers, you will analyze and resolve issues related to the installation, start-up, and operation of advanced distributed control systems and their components at client sites.

Key Responsibilities:
  • Conduct various related tasks, including on-site training for customer personnel, developing and modifying maintenance procedures, performing quality control tests, and evaluating products. Ensure timely and comprehensive reporting on all activities, focusing on problem identification.
  • Lead the efforts of personnel involved in the installation of control systems, sub-systems, and equipment, or their routine modifications and repairs.
  • Provide direct engineering support to clients and serve as a liaison within the company regarding equipment-related issues.
  • Build and maintain relationships with internal project teams, customer project teams, and contractors.
  • Utilize troubleshooting, problem-solving, decision-making, and planning skills effectively.
Who You Are:
You recognize the significance of internal customer relationships and demonstrate initiative in challenging situations. You excel at identifying and seizing opportunities, gathering data from diverse sources to solve problems.

Qualifications:
  • Bachelor's degree in engineering, computer science, or a related technical field, or equivalent field engineer experience.
  • A minimum of 2 years of relevant experience.
  • Basic understanding of networking and experience in computer assembly/troubleshooting.
  • Willingness to travel locally to client sites, including occasional weekends and evenings.
  • Ability to comply with Emerson's vehicle policy and possess a valid US driver's license.
  • Legal authorization to work in the United States without sponsorship now or in the future.
Preferred Qualifications:
  • Experience with DCS/PLC controls.
  • Experience in the power and water/wastewater treatment sectors.
Our Commitment:
We offer a competitive base salary aligned with local market standards and reward performance through annual merit reviews. Our salary range for this position is competitive, based on the skills, talents, capabilities, and experience each candidate brings.

We prioritize employee wellbeing and offer flexible, competitive benefits to meet the physical, mental, financial, and social needs of you and your family. Our benefits include various medical insurance plans, dental and vision coverage, an Employee Assistance Program, 401(k), tuition reimbursement, and more. We emphasize work-life balance with flexible time-off plans, including paid parental leave, vacation, and holiday leave.

At Emerson, we are dedicated to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe that a diverse and inclusive work environment enhances the exchange of ideas and inspires innovation, leading to the best solutions for our clients.

Our training programs focus on comprehensive development, from onboarding to senior leadership, offering a wide range of opportunities, including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.

Equal Opportunity Employer:
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.