Medical Scribe

We're a physician-led, patient-centric network committed to simplifying healthcare and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you become part of our team, you become part of a compassionate community of people who work hard every day to make healthcare better for all. We're innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

• Capture accurate and detailed documentation of the encounter into the EMR in a timely manner.
• Assist the physician with basic patient care and medical procedures.
• Assist site managers with directing patient flow, inventory, and following up on labs.
• Ensure site lab compliance with Department of Health (DOH) Regulations.
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

• Assist the physician with basic patient care and medical procedures, which may include but are not limited to: phlebotomy, Urine Drug Screens, rapid strep, UA, EKG, procedure set ups, etc.
• Ensure Department of Health (DOH) compliance of site lab and exam rooms, which may include but are not limited to: logbook maintenance, checking for expired medications and supplies, proper handling of specimen, etc.
• Escort patients to exam rooms, x-rays, or other facilities on site as needed.
• Ability to maintain a quick pace in a fast-paced urgent care facility for the duration of scheduled shift (8-12 hours, except for meals/break time).
• Facilitate any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare.
• Assist the physician with basic patient care and medical procedures set-ups.
• Communicate with patients, pharmacies, and physicians over the phone under physician guidance.
• Help maintain a clean, courteous, and professional working environment.
• Ensure the site is fully stocked with supplies.
• Provide compassionate care to our patients.

• High School Degree or GED, Undergraduate degree a plus.
• Basic Life Support (BLS) Certification.
• Graduation from an accredited Medical Assisting program and/or phlebotomy and EKG certifications a plus, but not required - training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule, including weekends.
• Excellent verbal, written, and interpersonal skills.
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Flexible with full-time work schedule, including weekends.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail and ability to work independently required.
• Strong organizational, problem-solving, communication, and interpersonal skills required.
• Computer Proficiency.
• Happy and positive thinking, able to project this attitude around others.
• Flexible and adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on site location.