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Freight Operations Coordinator
2 months ago
At SCUSA Saputo Cheese USA Inc., we are dedicated to delivering excellence through our high-quality products, investment in our workforce, and commitment to community support. As a leading global dairy processor, we recognize the importance of meaningful contributions and aim to cultivate an inclusive and growth-oriented workplace.
Your Role and Responsibilities:
- Strategically plan transportation for all truckload and LTL orders across designated shipping locations, ensuring routes meet the specific delivery needs of each customer.
- Identify and implement opportunities for order consolidation into multi-stop truckloads.
- Deliver exceptional transportation services to both internal and external stakeholders.
- Coordinate with carriers for the pickup of purchased goods and interplant transfers to our distribution centers.
- Collaborate closely with customer service teams, plant personnel, and carriers to address and resolve service-related issues.
- Proactively seek methods to enhance carrier performance and prevent service disruptions.
- Address any carrier-related challenges, including rerouting loads and managing in-transit issues, as well as handling overages, shortages, and damages.
- Build strong relationships with customers and carriers to facilitate business process improvements and effective issue resolution.
- Assist in the investigation of overages, shortages, and damages, working with transportation providers to determine product disposition.
- Bachelor's Degree in Supply Chain Management, Business, or a related field, or equivalent professional experience.
- Experience in transportation operations is preferred.
- Background in Consumer Packaged Goods (CPG) is advantageous.
- Excellent communication, planning, analytical, negotiation, and interpersonal skills.
- Experience working on cross-functional teams.
- Ability to cultivate relationships with all levels of management.
- Opportunities for professional development that enhance career satisfaction.
- Competitive compensation and benefits packages to support employees and their families.
- Chances to engage with the community and improve lives through our products.
Salary offers will vary based on experience, education, skills, and training. At SCUSA, we pride ourselves on being one of the top cheese producers in the USA, with a diverse portfolio of beloved brands. Whether your expertise lies in manufacturing, operations, supply chain, sales, or quality assurance, your contributions are vital to our success. Join us in a collaborative environment where your success is valued and supported.