Solution Architect

3 weeks ago

Minneapolis, Minnesota, United States Dynatrace Full time
About the Role

We are seeking a highly skilled Solution Architect to join our team at Dynatrace. As a key member of our sales engine, you will be responsible for providing exceptional technical support to our sales team and serving as a subject matter expert on Dynatrace and Advanced Observability.

Your primary focus will be on executing demos that showcase our unique approach to solving customer pain points, managing proof-of-concepts (POCs) onsite and remotely, building strong relationships with our customers, and completing requests for information (RFIs) and requests for proposal (RFPs).

You will work closely with our innovation labs, expert services consultants, customer success managers (CSMs), and marketing teams to ensure seamless collaboration and knowledge sharing.

To succeed in this role, you will need to be an ambitious, confident, and self-motivated individual with previous experience in a similar technical customer-facing role. You should be passionate about innovative technology, technical sales, and articulating value to customers and prospects.

Key responsibilities include:

  • Evangelizing Dynatrace's product offerings during international trade shows and key customer account meetings to promote new and expanded business.
  • Partnering with sales representatives to identify new sales opportunities and incremental sales opportunities within existing accounts.
  • Participating in proof-of-concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities.
  • Presenting Dynatrace's vision to our customers' C-suite executives.
  • Providing technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Presenting on-stage demonstrations providing insight and context to our customers during key marketing events.
  • Gathering, qualifying, and providing feedback from customers to Product Management to improve Dynatrace's market share and meet market needs.
  • Building best practices and sharing knowledge with the team to continuously develop and enhance both personal and team capabilities.
  • Working with local Sales and Sales Engineering leadership to identify learning and development opportunities for you and the local team to maintain Dynatrace's leadership position in the market.
  • Creating and modifying Dynatrace template presentations to attend to the specific demands of each customer.
  • Supporting internal sales teams and partners, providing technical guidance and being a trusted advisor/technical coach.

This is an exciting opportunity to join a market share leader and a 13x magic quadrant leader, trusted by over half of Fortune's Top 10. We offer a culture of excellence with competitive compensation packages that recognize and reward greatness.

Key qualifications include:

  • Bachelor's degree in Computer Science or equivalent education or experience required.
  • 3+ years of experience within the observability space.

Preferred qualifications include:

  • Experience with web technologies such as HTML, CSS, and JavaScript.
  • Experience with programming/scripting side technologies such as Java, .NET, PHP, Go, Node.js, and database.
  • Advance knowledge of Operating Systems (OS) including Windows and Linux.
  • Experience with DevOps or Site Reliability Engineering practices.
  • Knowledge with cloud platforms, including AWS, Azure, or GCP.
  • Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
  • Experience with automation like Ansible, Puppet, Terraform, etc.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

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