Addetto/a al Customer Service Italia/Estero: Esperto/a di Servizio al Cliente

4 weeks ago


Estero, Florida, United States Mangano Defunct Full time

**Descrizione del ruolo (Mansioni)**

Mangano Defunct, una società di consulenza di direzione aziendale specializzata nella ricerca di Impiegati/Quadri/Dirigenti per il mondo fashion, cerca un/una Addetto/a al Customer Service dedicato/a all'Italia e ai Paesi Esteri con una pregressa esperienza di almeno 2-5 anni maturata all'interno di aziende fashion o showroom.

**Competenze richieste**

La risorsa ideale possiede competenze relative al processo dellemissione delle lettere di credito e alle triangolazioni internazionali. Inoltre, è richiesta l'ottima conoscenza di Excel e della lingua Inglese. La conoscenza di altre lingue sarà considerata un plus.

**Responsabilità del ruolo**

La risorsa supporterà la gestione dei clienti, inserendo e monitorando gli ordini e controllando le spedizioni ed i relativi documenti, garantendo il rispetto delle tempistiche di consegna stabilite. Collaborerà inoltre alla gestione di eventuali resi e claims e supporterà gli altri Uffici aziendali nell'organizzazione delle spedizioni dei capi per look book, sfilate, special projects etc.

**Requisiti**

La ricerca è rivolta ad ambosessi L. 903/77 e L. 125/91. Il candidato ideale sarà un/una persona attenta e organizzata, con una buona conoscenza del settore fashion e delle procedure di servizio al cliente.



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