Member Services Supervisor

1 week ago


Roseville, California, United States SYUFY GROUP Full time

h2JobTitle:MemberServicesSupervisor/h2pVillaSportAthleticClubandSpaisseekingahighlymotivatedandexperiencedMemberServicesSupervisortojoinourteam.AsaMemberServicesSupervisor,youwillberesponsibleforleadingtheteamofMemberServiceAssociatesandmanagingtheoperationsoftheMemberServicesdepartment./ppbKeyResponsibilities:/b/pulliLeadtheteamofMemberServiceAssociatesandmanagetheoperationsoftheMemberServicesdepartment./liliEnsurethatallVillaSportmembersreceivefive-starservicewhenenteringanddepartingtheclubandwhenrequestingchangestoorinformationabouttheirmembershipaccount./liliManagetheday-to-dayoperationsoftheMemberServicesdepartment,includingscheduling,training,andperformancemanagement./liliDevelopandimplementstrategiestoimprovemembersatisfactionandretention./liliCollaboratewithotherdepartmentstoensureseamlessdeliveryofservicestomembers./li/ulpbRequirements:/b/pulliFive-starcustomerserviceandproblem-solvingskills./liliExcellentcommunicationandphoneskills./liliHighlyproficientcomputerskills;abletolearnnewsoftwareandsystemsefficiently./liliExperienceworkingforahigh-end,high-touch,service-orientedbusinessisaplus./liliExperienceleadingateamandbeingapartofahigh-performingteam./liliExperienceworkinginafast-paced,multi-faceted,customer-facingposition./liliServantleadershipmindset./liliOutgoing,friendlypersonalitywithabilitytoworkwithandserveallkindsofpeople./liliResponsibleandaccountable;self-motivated./liliHighenergywithapositiveoutlook./liliDetail-oriented./liliCollegedegree,progresstowardacollegedegree,orequivalentskillsgainedthroughexperience./li/ulpbAboutVillaSport:/b/ppVillaSportAthleticClubandSpaoffersexcitingandfulfillingcareeropportunitiesforthosewhothriveinafast-paced,energizingenvironment.Ourresort-styleclubsarewherefitness,family,andcommunityallcometogether.Asagrowthcompanywithambitiousexpansionplans,VillaSportislookingfortalentedandmotivatedpeoplewhocangrowwithusanddeliverbest-in-classcustomerserviceonascalenotseenintheindustry./ppbBenefits:/b/pulli$16-$20.80hourly,basedonrelevantexperiencetotherole./liliFullbenefitspackage./liliPTO./lili401Kwithdollar-for-dollarmatchupto4%./liliComplimentaryclubmembershipforyouandyourfamily./liliDiscountsonclubproductsandservices./li/ul



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