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Automotive Service Director
2 months ago
Job Title: Automotive Service Manager
**Job Summary:**
As a Service Manager with Christian Brothers Automotive, you will be responsible for leading the daily operations of our service department. You will oversee the management of office and shop personnel, ensuring that our guests receive exceptional service and that our quality of work meets or exceeds their expectations.
**Key Responsibilities:**
* Manage office and shop personnel to ensure smooth daily operations
* Enforce company policies and procedures to maintain high standards of quality and guest satisfaction
* Develop and implement strategies to improve sales, revenue, and profit margins
* Direct the selection of quality parts and ensure that technicians have the resources needed to do their job
* Serve as the primary communications interface to guests, providing exceptional customer service and ensuring their satisfaction
* Present solutions to properly repair vehicles in a way that is easy for guests to understand
* Possess the ability to consistently and effectively sell services without jeopardizing honesty and integrity
**Requirements:**
* Strong leadership and management skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills
* Ability to maintain a positive attitude and provide exceptional customer service
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
**Note:** This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job holder. Additional responsibilities and duties as assigned by management.
