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Retail Team Lead

2 months ago

McKinney, Texas, United States Office Depot Full time
Job Description

At Office Depot, we are seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.

Key Responsibilities:
  • Customer Service: Provide world-class customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales Growth: Drive sales growth by identifying opportunities to upsell and cross-sell products, and providing personalized recommendations to customers.
  • Team Leadership: Lead and motivate a team of sales associates, providing coaching, training, and feedback to ensure they are meeting their sales targets and providing excellent customer service.
  • Operational Efficiency: Ensure the efficient operation of the sales floor, including processing transactions, managing inventory, and maintaining a clean and organized store environment.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 years of sales or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.

About Us: Office Depot is a leading provider of office supplies and services, with a commitment to delivering exceptional customer service and driving sales growth. We offer a competitive salary, benefits package, and opportunities for career advancement.