Financial Services Associate

4 days ago


Russellville, Arkansas, United States CB&S Bank Full time
Job Summary:

We are seeking a highly skilled Financial Services Associate to join our team at CB&S Bank. As a Financial Services Associate, you will be responsible for providing exceptional customer service and support in our call center. You will answer inbound calls, respond to customer inquiries, and resolve issues related to their accounts.

The ideal candidate will have excellent communication skills, both verbal and written, and the ability to work well under pressure. You will also be proficient in using computer software and have basic math skills. If you are a team player with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity

**Key Responsibilities:**
  1. Answer incoming calls and respond to customer inquiries.
  2. Resolve customer issues related to their accounts.
  3. Maintain accurate records of customer interactions.
  4. Provide excellent customer service and support.
**Preferred Qualifications:**
  • High school diploma or equivalent required.
  • 2+ years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
**Salary Range:** $45,000 - $65,000 per year.

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