Guest Reception Specialist

2 weeks ago


Lexington, Kentucky, United States 21c Museum Hotels Full time

Position Overview: The Hospitality Host serves as the initial point of contact for guests as they arrive at the establishment. This role is crucial in creating a welcoming atmosphere and ensuring that guests feel valued from the moment they step through the door.

Key Responsibilities:

  • Exemplifies the high standards of the restaurant's reputation through positive interactions with guests and staff.
  • Maintains a cheerful and friendly demeanor at all times.
  • Possesses knowledge of the menu, including at least three appetizers, three main courses, and three desserts, and is able to communicate this information effectively to guests.
  • Arrives punctually and prepared for scheduled shifts.
  • Keeps the restaurant service area clean and organized.
  • Assists in various roles as needed to support the team.
  • Accurately reports all income received during shifts.

Qualifications:

  • Ability to work flexible hours, including evenings and weekends.
  • Demonstrates responsibility, reliability, and adaptability.
  • Detail-oriented with the ability to maintain composure in a fast-paced environment.
  • Excellent communication skills; proficiency in English is required.
  • Maintains a professional appearance.
  • Basic mathematical skills are necessary.
  • Shows enthusiasm for the mission and values of 21c Museum Hotels.
  • Must successfully pass a background check.

Education and Experience:

  • A high school diploma or equivalent is required.
  • Experience with reservation systems is preferred.

Equal Opportunity Employer: 21c Museum Hotels is committed to creating a diverse environment and is proud to be an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



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