Administrative Healthcare Professional
4 weeks ago
About the Position:
The Patient Service Representative II will play a critical role in supporting the patient service functions at Claiborne Primary Care, ensuring efficient operations and providing exceptional patient care.
Key Accountabilities:
- Collect and process encounter form data accurately and efficiently.
- Maintain established departmental policies and procedures, ensuring compliance and quality standards.
- Develop and implement effective solutions to improve patient service and workflow processes.
- Participate in quality improvement initiatives and contribute to the development of best practices.
Qualifications:
A minimum of one year of experience in a medical office setting is required, with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry). Alternatively, a minimum of three years of total customer-facing/customer service experience is also acceptable.
Estimated Salary: $45,000 - $65,000 per annum, depending on qualifications and experience.
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