Restaurant Shift Leader

2 days ago


Los Lunas, New Mexico, United States Ampler Chicken Full time

Job Title: Shift Leader

Job Summary: We are seeking a highly motivated and organized Shift Leader to join our team at Ampler Chicken. As a Shift Leader, you will be responsible for ensuring that our guests receive a superior dining experience with friendly, quick, and accurate service in a clean and safe environment.

Key Responsibilities:

1. Guest Experience

  • Develop and maintain a service environment that exceeds guest expectations.
  • Communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Provide guest satisfaction by assisting and resolving all complaints in person or by phone.

2. Brand Standards, Cleanliness, and Safety

  • Monitor and ensure all menu products are prepared and served according to standard procedures.
  • Ensure that all product holding times are strictly observed.
  • Maintain standard procedures for receiving, handling, and storage of food products.
  • Monitor and assist with all assigned housekeeping duties to provide a clean and organized restaurant.

3. Communication and Teamwork

  • Listen and follow directions.
  • Assign job duties to team members and ensure successful completion of all assignments and activities.
  • Provide feedback to team members on job expectations and standards.

Requirements:

  1. Must be 18 years old.
  2. Must have a high school diploma or equivalent (GED).
  3. Must be eligible to work in the United States.
  4. Must possess a valid driver's license, access to an automobile during shifts, and proof of vehicle insurance.
  5. Must pass a background check.
  6. Must have access to a telephone 24 hours a day.
  7. Must be available to work assigned schedule and open and close the restaurant.

Why Work with Us: At Ampler Chicken, we value our team members and strive to create a positive and supportive work environment. We offer competitive pay, opportunities for advancement, and a fun and dynamic work atmosphere.


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