Restaurant Shift Leader
4 weeks ago
Job Title: Shift Leader
Job Summary: We are seeking a highly motivated and organized Shift Leader to join our team at Ampler Chicken. As a Shift Leader, you will be responsible for ensuring that our guests receive a superior dining experience with friendly, quick, and accurate service in a clean and safe environment.
Key Responsibilities:
1. Guest Experience
- Develop and maintain a service environment that exceeds guest expectations.
- Communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities.
- Provide guest satisfaction by assisting and resolving all complaints in person or by phone.
2. Brand Standards, Cleanliness, and Safety
- Monitor and ensure all menu products are prepared and served according to standard procedures.
- Ensure that all product holding times are strictly observed.
- Maintain standard procedures for receiving, handling, and storage of food products.
- Monitor and assist with all assigned housekeeping duties to provide a clean and organized restaurant.
3. Communication and Teamwork
- Listen and follow directions.
- Assign job duties to team members and ensure successful completion of all assignments and activities.
- Provide feedback to team members on job expectations and standards.
Requirements:
- Must be 18 years old.
- Must have a high school diploma or equivalent (GED).
- Must be eligible to work in the United States.
- Must possess a valid driver's license, access to an automobile during shifts, and proof of vehicle insurance.
- Must pass a background check.
- Must have access to a telephone 24 hours a day.
- Must be available to work assigned schedule and open and close the restaurant.
Why Work with Us: At Ampler Chicken, we value our team members and strive to create a positive and supportive work environment. We offer competitive pay, opportunities for advancement, and a fun and dynamic work atmosphere.
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