Shift Leader

4 weeks ago

Los Lunas, New Mexico, United States Taco Bell Full time
Position Overview:

The Shift Leader is a critical role at Taco Bell, responsible for ensuring the highest standards of safety and quality are met while leading and coaching the team to deliver exceptional service. This position involves overseeing daily operations, resolving conflicts, and holding team members accountable for their tasks.

Key Responsibilities:

Ensure safety and quality standards are consistently met.
Verify team members are adhering to handwashing and quality standards.
Complete regular food safety checklists and coach team members through conflicts.
Hold team members accountable for their tasks and be a role model for the team.
Conduct zone walks to ensure tasks are being completed and review deployment charts to ensure team members are in the right places.
Execute back-of-house shift change procedures and complete assessments of each zone.
Plan and assign breaks for team members and post daily goals using the SWS form.

Requirements:

1+ years of supervisory experience in a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
Strong leadership skills to coach and guide team members.
Ability to resolve conflicts and maintain a positive work environment.
Knowledge of safety and quality standards in the food industry.
Ability to complete food safety checklists and verify adherence to standards.

Physical Demands:

This role requires the ability to withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. Team members must be able to move throughout the restaurant for extended periods, move 50 lbs. for distances of up to 10 feet, and balance and move up to 25 lbs. for distances of up to 50 feet. The ability to understand and respond to team members' and guests' requests in a loud environment is also required. The duties of this position may change from time to time, and Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at its discretion. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

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