Manager of Operational Excellence
3 weeks ago
We are seeking a highly skilled Manager of Operational Excellence to join our team at TNT Dynamite Cleaning Service. As a key member of our operations department, you will play a vital role in driving business success.
Key Responsibilities:
- Operational Strategy: Develop and implement operational strategies to drive business growth and improve efficiency.
- Process Optimization: Analyze and optimize processes to reduce costs and improve productivity.
- Team Management: Lead and manage a team of operations professionals, providing guidance and support to ensure successful project outcomes.
- Client Engagement: Collaborate with clients to understand their needs and preferences, delivering exceptional service and exceeding expectations.
- Reporting and Analytics: Develop and maintain reports and analytics to track key performance indicators and inform business decisions.
Qualifications:
- A minimum of 5 years' experience in operations or related fields, preferably in the cleaning services industry.
- Proven track record of leadership and team management, with the ability to motivate and inspire team members.
- Strong analytical and problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
Estimated Salary: $95,000 - $115,000 per year, depending on experience.
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