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Coffee Specialist

2 months ago

Savannah, Georgia, United States Crew Full time

Position Overview: We are seeking a dedicated barista to enhance our café operations. The ideal candidate will excel in delivering outstanding customer service while expertly crafting coffee beverages.

Key Responsibilities:

  • Foster a high-performance culture that prioritizes employee engagement and community involvement by setting clear goals and providing timely feedback.
  • Manage all aspects of coffee operations, including quality assurance, inventory oversight, vendor relations, and daily reporting, ensuring adherence to company policies.
  • Promote a welcoming and enjoyable environment through professionalism and approachability.
  • Ensure timely ordering and accurate inventory management.
  • Conduct weekly assessments of coffee operations to identify opportunities for improvement, focusing on profitability and enhancing guest experiences.
  • Provide consistent training to the coffee team to ensure smooth daily operations and exceptional customer service.
  • Establish and uphold standard operating procedures for beverage preparation and service.
  • Adhere to all health and safety regulations.
  • Maintain up-to-date maintenance records.
  • Exemplify a commitment to customer satisfaction and model best practices for the team.
  • Contribute to the growth and development of the café brand as necessary.
  • Maintain a professional demeanor while on duty.

Qualifications:

  • Strong organizational skills to effectively manage both short- and long-term projects.
  • Excellent interpersonal abilities with a focus on relationship building; highly organized, efficient, and detail-oriented.
  • Creative and analytical mindset with a strong business acumen, driven by results and guest satisfaction.
  • Ability to prioritize and handle multiple tasks under tight deadlines.

Requirements:

  • Minimum of 1 year of experience in a high-end coffee environment.
  • A genuine passion for service and the hospitality sector.
  • Flexibility to work various shifts, including early mornings, weekends, and holidays.
  • Knowledge of food and beverage service in a coffee or brunch setting is preferred.
  • Familiarity with Toast is a plus.