Fitness Center Ambassador
1 day ago
We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Planet Fitness. This role is responsible for creating an exceptional member experience, ensuring seamless transactions, and promoting the Judgement Free Zone. As a Front Desk Representative, you will be the first point of contact for members, prospective members, and guests, providing a warm and welcoming atmosphere.
Key Responsibilities:
- Greet members, prospective members, and guests with a smile and provide an exceptional customer experience.
- Enforce the Judgement Free zone by maintaining a clean and organized front desk area.
- Answer phones in a friendly manner and assist callers with various questions.
- Check members into the system, process new member sign-ups, and facilitate needed updates to member accounts.
- Promote sales of Tanning lotions and Memberships.
- Create connections with the community through events and outreach programs.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Experience in Sales.
- Punctuality and reliability are a must.
Compensation:$35,000 - $45,000 per year, depending on experience.
About Us:
Planet Fitness is a rapidly growing franchise with 33 locations across the East/West Coast. We are committed to providing an affordable, high-end fitness experience that enhances people's lives. As a Front Desk Representative, you will be part of a dynamic team that values personal development, leadership, and organization.
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