Senior Logistics Operations Manager

2 days ago

Fort Worth, Texas, United States Gatik AI Full time
About the Role

We are seeking a highly motivated and results-driven leader to oversee profit and loss (P&L) management, operational excellence, and customer satisfaction within a designated territory. This dynamic manager will direct all logistics and transportation activities in their region, ensuring on-time delivery, cost-efficiency, and adherence to all safety and compliance regulations.

Key Responsibilities:
  • P&L Responsibility: Develop and manage regional budgets, forecasts, and financial targets, ensuring alignment with company financial goals. Analyze financial performance, identify trends, and implement corrective measures as needed.
  • Strategic Planning: Create and implement strategic plans to optimize transportation networks, streamline processes, improve asset utilization, and reduce operational costs. Define and execute against objectives and KPIs, positively reinforce and engage your team, and share in each other's success.
  • Operational Excellence: Direct and oversee daily transportation and logistics operations, including route optimization, driver, vehicle and freight scheduling, and vehicle readiness and maintenance.
  • Team Leadership: Build, manage, and mentor a high-performing team of logistics professionals across the region, including fleet maintenance and repair and driver management. Set clear expectations, model Gatik's Core Values, provide regular feedback, and promote accountability.
  • Customer Relationship Management: Maintain strong relationships with customers, addressing service issues, supporting contract negotiation and activation, and pursuing growth opportunities. Be at the forefront of all customer interactions and fleet deployments.
  • Process Improvement: Evaluate current operational performance and provide a strategic plan for improvements. Continuously evaluate logistics processes, identify inefficiencies, and implement improvements to enhance scalable operational performance and customer satisfaction. Draft, deliver, maintain, audit, and continuously improve standard operating procedures (SOPs).
  • Safety and Compliance: Champion a safety-first culture within the organization, ensuring adherence to DOT, FMCSA, EPA, OSHA regulations. Drive a safety-first culture across all aspects of the operations.
  • Fleet Management: Lead day-to-day coordination and management of fleet operations activities for our fleet of Class 3-7 autonomous and non-autonomous box trucks. Develop and adhere to strict servicing and maintenance times to minimize downtime and maintain schedules, detailed records of vehicle maintenance and inspection. Manage team and platforms to keep ELD logs, regulatory and registration up-to-date, vehicle maintenance logs, and maintenance reminders up to date by performing regular audits.
  • Functional Coordination: Partner effectively with headquarters internal functions including Human Resources, IT, Finance and Legal to ensure alignment with regional priorities and execution on strategy plans and objectives.
About Gatik AI

Gatik AI is a leading provider of autonomous middle-mile logistics solutions. We connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment's sustainability. Our culture emphasizes the importance of collaboration, respect, and agility.

Requirements:
  • Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field
  • 7+ years of proven experience in transportation and logistics management, with a minimum of 5 years at a managerial level
  • Demonstrated success in full P&L ownership and achieving financial targets
  • Strong analytical and problem-solving abilities in the automotive, transportation, or logistics industry
  • Deep knowledge of relevant rules and regulations, including North American Out-of-Service Criteria, FMCSA, OSHA, HOS, and electronic logs
  • Experience with scaling businesses and launching new fleet operations
  • Experience managing and developing high-performing teams
  • Proven ability to adapt and thrive in a fast-paced and dynamic environment
  • Excellent communication, negotiation, and interpersonal skills
  • Able to remain calm and clear-headed in stressful situations
What We Offer:

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits, including health insurance, retirement plan, and paid time off.

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