Field Service Technician 2nd Shift and Weekends

2 weeks ago


Tulsa, Oklahoma, United States Glory Global Solutions Ltd Full time
Job Title: Field Service Technician 2nd Shift and Weekends

At Glory Global Solutions, Inc., we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients in the 2nd shift and weekend schedule.

Key Responsibilities:
  • Diagnose and repair high-speed equipment, including coin sorters, teller cash dispensers, currency counters/wrappers, and point of sale (POS) equipment.
  • Provide excellent customer service and communication skills to ensure customer satisfaction.
  • Work independently with minimal supervision and be able to lift up to 50 pounds without assistance.
  • Travel to customer sites, including financial institutions, casinos, truck stops, recreational parks, and retail stores.
  • Occasional travel outside your assigned territory, including air and overnight travel may be necessary.
Requirements:
  • Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience.
  • Certificates in related fields, i.e., mechanics, electronics, automation, data processing preferred.
  • Excellent customer service and communication skills.
  • Working knowledge of personal computers, especially Microsoft Office, navigation across network sites, and email communication.
  • Logical trouble-shooting skills and capability to isolate problems at PCB or component level.
  • Ability to effectively work with electric schematics, logic diagrams, mechanical drawings, AC/DC power distribution, and digital/analog circuitry.
  • Experience repairing high-speed paper handling machines, such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred.
  • 3-5 years of technical field service repair experience preferred, i.e., aviation, medical equipment, vending machine repair, and/or military repair experience.
  • Hold a Valid Driver's License.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for internal promotions and career advancement.
  • Professional development assistance.
  • Education assistance.
  • Adoption Assistance.
  • Legal and ID Theft plans.
  • Annual Bonus opportunity.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about providing exceptional customer service and technical support, we encourage you to apply for this exciting opportunity.



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