Senior Engineering Manager, Digital Banking Innovator

4 weeks ago


Phoenix, Arizona, United States American Express Full time
Lead the Way in Digital Banking

At American Express, we're committed to providing the world's best customer experience every day. As a Senior Engineering Manager, you'll play a key role in shaping our digital banking strategy and leading a team of talented engineers to deliver innovative solutions.

About the Role

This is a fantastic opportunity for a seasoned engineering manager to join our team and drive the development of modern, multitenant, distributed systems. You'll be responsible for building software as part of a nimble agile team, leading and mentoring engineers, and collaborating with our product team to ensure work is well-refined and understood by the engineers.

Responsibilities

* Build software as part of a nimble agile team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.
* Lead and mentor engineers, while building next-generation technical capabilities for Amex customers.
* Collaborate with our product team to ensure work coming into the scrum team is well-refined and understood by the engineers.
* Ensure our infrastructure is safely extensible, scalable, reliable, and meets SLAs for both external and internal users.
* Support less experienced engineers with their software development work.
* Create a brand for our platform composed of amazing APIs, Developer Portal, Tutorials, and SDKs.
* Ensure our solutions are testable, intuitive, and easy to maintain.
* Use state-of-the-art tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple.
* Participate in design and code reviews for key components and cross-enterprise initiatives.
* Support product partners to meet business requirements on the proper platform.

Qualifications

* Experience in backend reactive programming languages: Java 11+ and/or Kotlin.
* Proven track record developing lightweight reactive microservices: Vert.x, Quarkus, Micronaut, or Spring Boot.
* Proven track record developing Pega applications preferably on Pega 8.8.3.
* Experience of working with stakeholders and product owners to refine upcoming Epics.
* Deep understanding of payment's exceptions lifecycle and case management.
* Experience with PostgreSQL or equivalent relational databases.
* Have experience working as an individual contributor as part of a cross-functional agile team. Experience in FinTech is a massive plus.
* Have proven experience in supporting mission-critical platforms with high levels of availability and service continuity.
* Have solid experience in cloud-based architecture and distributed systems.
* Have exceptional written and communication skills and can express dissenting opinions in a constructive manner.
* Self-directed and able to work in an ambiguous environment through the innovation process.
* Care about learning and being open-minded about switching approaches and experimenting.
* Value collaboration and put the team's interests always above self.
* Outstanding communication skills.

What We Offer

At American Express, we offer a range of benefits and programs that support our colleagues' holistic well-being. This includes competitive base salaries, bonus incentives, 6% Company Match on retirement savings plan, free financial coaching and financial well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy, free access to global on-site wellness centers staffed with nurses and doctors (depending on location), free and confidential counseling support through our Healthy Minds program, and career development and training opportunities.

About American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
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