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Healthcare Administrative Assistant

2 months ago


Maumee, Ohio, United States Bon Secours Mercy Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Bon Secours Mercy Health. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Secure and verify patient demographic and insurance information, ensuring accurate data entry into our computer system.
  • Perform initial telephone triage and screening, referring patients to appropriate medical professionals as needed.
  • Schedule patients for appointments, procedures, and specialist consults, ensuring timely and efficient communication with our healthcare team.
  • Collect point-of-service co-pays and payments on account, balancing cash drawers and ensuring accuracy of bank deposits.
  • Organize and maintain patient charts, obtaining necessary consent forms and ensuring confidentiality of patient records.
  • Review visit data, determine appropriate ICD-9 codes, and verify CPT codes, entering data into our computer system.
  • Enter billing charges into our computer system, retrieving data and running reports as needed.
  • Perform receptionist and file clerk duties, as well as general office correspondence.
  • May be required to float to other departments based on staffing needs.
Requirements
  • High school graduate or equivalent required.
  • Medical terminology, ICD-9, and CPT coding experience required.
  • Computer/typing skills of at least 40 wpm required.
  • Medical secretary, medical assistant program graduate, or medical office experience (minimum of one year) required.
  • Legible handwriting required.
  • Strong interpersonal and communication skills required, with ability to interact effectively with patients, families, physicians, and office staff.
Benefits
  • Comprehensive medical, dental, and vision plans.
  • Prescription drug coverage.
  • Flexible spending accounts.
  • Life insurance with AD&D.
  • Employer contributions to retirement savings plan.
  • Paid time off.
  • Educational assistance.