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Restaurant Operations Manager

2 months ago

Greencastle, Indiana, United States Buffalo Wild Wings Full time

Job Summary:

We are seeking an experienced Restaurant Manager to join our team at Buffalo Wild Wings. As a Restaurant Manager, you will be responsible for leading our team to deliver exceptional customer service, manage restaurant operations, and drive sales and profits.

Key Responsibilities:

  • Leadership and Team Management:
    • Lead and motivate a team of restaurant staff to achieve sales and profit goals.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Manage staff scheduling, training, and performance evaluations.
  • Restaurant Operations:
    • Oversee daily restaurant operations, including food preparation, inventory management, and maintenance.
    • Ensure compliance with company policies, procedures, and regulatory requirements.
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
  • Sales and Marketing:
    • Develop and implement sales strategies to drive revenue growth.
    • Manage marketing initiatives, including promotions, events, and social media.
    • Collaborate with the marketing team to develop and execute marketing campaigns.
  • Customer Service:
    • Ensure exceptional customer service by training staff to meet customer needs and expectations.
    • Monitor customer feedback and implement changes to improve customer satisfaction.

Requirements:

  • Experience:
    • Minimum of 2 years of experience in restaurant management or a related field.
  • Education:
    • High school diploma or equivalent required.
  • Skills:
    • Strong leadership and communication skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills and attention to detail.

What We Offer:

Buffalo Wild Wings offers a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.