Retail Service Specialist Coordinator
3 weeks ago
O'Reilly Auto Parts is a leading retailer of automotive aftermarket parts, tools, and supplies. Our goal is to provide our customers with the best possible service and selection.
Job SummaryWe are seeking a highly skilled and motivated Retail Service Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.
CompensationThe estimated hourly rate for this position is between $16.28 and $20.50 per hour. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging from 0.25% to 10% of the required minimum wage applicable to the job location.
Responsibilities- Provide excellent customer service by answering questions, addressing concerns, and making product recommendations.
- Maintain a thorough knowledge of products and services offered by O'Reilly Auto Parts.
- Resolve customer complaints in a professional and courteous manner.
- Clean and organize the sales floor, including stockroom, counter areas, and restrooms.
- High school diploma or equivalent required.
- Previous retail experience preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
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