Retail Service Specialist Coordinator

3 weeks ago


Bellevue, Washington, United States O'Reilly Auto Parts Full time
About Us

O'Reilly Auto Parts is a leading retailer of automotive aftermarket parts, tools, and supplies. Our goal is to provide our customers with the best possible service and selection.

Job Summary

We are seeking a highly skilled and motivated Retail Service Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.

Compensation

The estimated hourly rate for this position is between $16.28 and $20.50 per hour. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging from 0.25% to 10% of the required minimum wage applicable to the job location.

Responsibilities
  • Provide excellent customer service by answering questions, addressing concerns, and making product recommendations.
  • Maintain a thorough knowledge of products and services offered by O'Reilly Auto Parts.
  • Resolve customer complaints in a professional and courteous manner.
  • Clean and organize the sales floor, including stockroom, counter areas, and restrooms.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.


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