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Medicare Sales Consultant
2 months ago
Job Overview:
Position Summary:
I. GENERAL OBJECTIVE:
- Managing incoming and outgoing communications related to the marketing of Highmark Wholecare's Medicare Assured offerings.
- Identifying potential clients and executing outbound communications to engage prospective members.
- Arranging meetings, appointments, and interactions with Sales representatives.
- Facilitating telephonic enrollments for Medicare Assured plans.
- Adhering to call volume and quality benchmarks.
- Meeting monthly sales performance targets.
II. KEY RESPONSIBILITIES:
- Managing inquiries related to sales and enrollment processes.
- Generating interest and promoting the Medicare plan.
- Responding to incoming calls and providing necessary information.
- Conducting enrollments via telephone.
- Achieving departmental performance metrics.
- Collaborating effectively with various departments.
III. REQUIRED QUALIFICATIONS:
- High School Diploma or equivalent.
- A minimum of 2 years in a sales role or 4 years in customer service.
- Possession of a PA insurance agent license.
- Preferred qualifications include: BA/BS Degree, experience in customer service, and telephonic sales experience.
IV. RESPONSIBILITY SCOPE: This position does not include supervisory duties.
V. WORK SETTING: No travel is necessary for this role.
Commitment to Diversity: Highmark Health and its affiliates are dedicated to fostering diversity and equal opportunity in the workplace.