Hollister Co. Brand Representative

6 days ago

Webster, New Hampshire, United States Hollister Co. Stores Full time
Job Description

We're seeking a highly motivated and customer-focused individual to join our Hollister Co. team as a Brand Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a visually appealing store environment, and driving sales through effective communication and product knowledge.

Key Responsibilities:
  • Customer Experience: Provide personalized service to customers, anticipate their needs, and respond promptly to their inquiries.
  • Store Presentation and Sales Floor: Maintain a clean, organized, and visually appealing store environment, ensuring that products are displayed attractively and merchandise is properly stocked.
  • Communication: Develop strong relationships with customers, colleagues, and management through effective communication, active listening, and a positive attitude.
  • Asset Protection and Shrink: Maintain a secure and organized store environment, adhering to company policies and procedures to prevent loss and protect company assets.
  • Policies and Procedures: Familiarize yourself with company policies, procedures, and guidelines, ensuring compliance and adherence to standards.
  • Training and Development: Participate in ongoing training and development opportunities to enhance your skills, knowledge, and performance.
Requirements:
  • Adaptability / Flexibility: Demonstrate flexibility and adaptability in a fast-paced retail environment, adjusting to changing priorities and demands.
  • Applied Learning: Apply your knowledge and skills to real-world situations, using problem-solving and critical thinking to resolve customer and operational issues.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of your work.
  • Multi-Tasking: Effectively manage multiple tasks and responsibilities, prioritizing and completing tasks efficiently and effectively.
  • Work Ethic: Demonstrate a strong work ethic, maintaining a positive attitude, and consistently delivering high-quality results.
What We Offer:
  • Merchandise Discount: Enjoy discounts on Hollister Co. merchandise.
  • Flexible Schedule: Work a flexible schedule that meets your needs and preferences.
  • Opportunities for Career Advancement: Develop your skills and knowledge, and take advantage of opportunities for career growth and advancement.
  • Opportunity to Become a Brand Affiliate: Participate in our brand affiliate program, earning rewards and benefits for your hard work and dedication.
  • Training and Development: Receive ongoing training and development opportunities to enhance your skills and performance.
  • A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team that values and celebrates individuality.

The starting rate for this position is $16.00 per hour. We are an Equal Opportunity/Affirmative Action employer.

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