Customer Experience Associate

6 days ago


Franklin, North Carolina, United States Scott Manshack - State Farm Agent Full time
About Our Team
We are a dynamic and growing insurance agency looking for a highly motivated and customer-centric individual to join our team as a Products Representative. As a key member of our team, you will play a crucial role in building strong relationships with our clients and delivering exceptional customer experiences.

The ideal candidate will possess a strong understanding of customer service principles, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for handling customer inquiries, providing timely and accurate responses, and using a customer-centric approach to resolve issues and meet customer needs.

Compensation and Benefits
This is an hourly position with pay plus commission/bonus opportunities. Additionally, you will enjoy paid time off, health benefits, and valuable career-building experience.

Responsibilities
- Establish customer relationships and follow up with customers as needed
- Provide prompt, accurate, and friendly customer service
- Anticipate customer needs and provide solutions

Qualifications
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Proactive in problem-solving

Career Development
As a valued member of our team, you will have opportunities for advancement within our office, allowing you to grow your career and develop new skills.

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