Production Support Business Systems Analyst

4 weeks ago


Philadelphia, Pennsylvania, United States Partner's Consulting Inc Full time
Job Title: Production Support Business Analyst I

We are seeking a skilled Production Support Business Analyst I to join our team at Partner's Consulting Inc. The ideal candidate will have a strong understanding of business systems and be able to provide technical and analytical support to our clients.

Key Responsibilities:
  • Assess and research inquiries from multiple business areas for resolution.
  • Assign and coordinate with IT areas and/or vendor support.
  • Manage relevant communication and updates with impacted stakeholders.
  • Assist in checkout of production releases as needed.
Requirements:
  • 2 to 3 years of BSA experience is required.
  • Experience with health insurance, customer service, and ServiceNow or other ticketing systems are a plus.
  • Basic understanding of key concepts and features of the subject matter and experience supporting web portals.
  • Demonstrated analytical, technical, and problem-solving skills.
  • Strong verbal and written communications skills.
What We Offer:

As a Production Support Business Analyst I at Partner's Consulting Inc, you will have the opportunity to work with a dynamic team and contribute to the success of our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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