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Home Healthcare Technician

2 months ago

Durham, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled Medical Equipment Delivery Specialist to join our team at UNC Health Care. As a key member of our Home Healthcare team, you will be responsible for delivering and setting up medical equipment in patients' homes, long-term care settings, and clinics.

Key Responsibilities
  • Develop and maintain working knowledge of current Home Medical Equipment products and services offered by the company and all applicable governmental regulations.
  • Comply with all applicable company policies and procedures.
  • Manage territory to reach service goals and provide high-level instruction and setup of equipment, including oxygen therapy, hospital beds, suction machines, phototherapy lights, bath safety aids, walking aids, wheelchairs, patient lifts, and routine supply deliveries.
  • Educate customers in proper use and care of Home Medical Equipment in a home setting.
  • Complete new patient paperwork and delivery tickets with minimal errors and timely submission back for processing.
  • Deliver all orders in a timely, accurate manner.
  • Promote services and products to referral sources in the community as appropriate.
  • Assist with implementation of quality improvement programs to meet company policies.
  • Maintain home oxygen systems through regularly scheduled visits to customers.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Safely drive and maintain company vehicle.
  • Perform patient assessment and re-assessment for patient care.
  • Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
  • Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
Requirements
  • NC Driver's License required.
  • Appropriate driving record required.
  • One year delivery experience. Home Medical Equipment delivery experience preferred.
  • Language Skills: Ability to read and comprehend simple instruction, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instruction. Ability to deal with problems involving a few concrete variables in standard situations.
Work Environment

This position is employed by UNC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.